By Glen J. Dalakian, Sr.
Why do people shop at chain retailers? Why do people frequent the same restaurants? More often than not, it’s consistency. We all like to be thought of as adventurous and unique, but many times, we follow the same habits that fall within our individual comfort zone.
As a leader, it’s important to be consistent, especially in areas such as work ethic, moral standards, and considerations. How would two employees feel if one was making substantia...